We work when you can't
Process / System Implementation
What do we believe?
OTC believes that 95% of people come to work each day to do a great job.
If a great job is not being achieved, it is because there is something not quite right with the process or the system. It is not natural for the people involved so they don't do it or they don't do it well.
In the current business world nothing is constant so processes and systems need to evolve and modernise.
OTC works with staff to understand the issues with the current process / system and provide guidance on something more suitable for all.
Process Management Systems
OTC works with businesses implementing / mapping via Promapp. The work involves training staff on how to process map, providing teams with a process mapping journey to suit their needs and the best approach to improving.current processes.
There are some core principles with process and system implementation involving the flow of information. OTC works with teams to simplify their processes and systems increasing efficiencies, business confidence and satisfaction.
From Management to Operations
Some process changes / system implementation comes because of audit failure. An audit has highlighted issues in the current process and OTC is asked work with the teams involved to ensure the next audit is successful.
This means that OTC is required to work successfully with management and operations ensuring that everyone is aware of expectations
OTC are experts in system / process implementation across the business with 10+ years experience.